Showing posts with label Travel Woes. Show all posts
Showing posts with label Travel Woes. Show all posts

Wednesday, April 22, 2009

ARTICLE: Turbulence Blamed for Paralyzing Woman in Continental Flight

In a frightening story from the Brownsville Monitor, a woman was paralyzed when her Houston-to-McAllen, TX plane encountered turbulence during the (very short) flight.

The woman, 47, was using the plane's bathroom when the aircraft encountered turbulence and descendent [sic] rapidly, throwing her against the ceiling, said Dr. Trey Fulp, an orthopedic spine surgeon treating her at McAllen Medical Center.

He said the woman suffered a fractured neck and was scheduled to undergo surgery on it Monday.

Doctors spent 6 hours operating on her back after the plane landed.

The back injury left her paralyzed from the chest down, Fulp said.

Although some patients recover from this sort of injury, it's unclear whether she will ever be able to walk again, Fulp said.

"Anytime you're dealing with a paraplegic, only time's going to tell," Fulp said.

He did not release the woman's name, citing privacy concerns, but he said she is a local resident.

As of Monday morning, the woman was on a ventilator. He said she is alert, talking and has been visited by family members, but she remains very scared.

...

The lawsuit is pretty much inevitable, but a personal-responsibility-oriented Texas jury would likely find this interesting:

Clark said the flight left Houston late at night after being delayed. The seatbelt signs were illuminated when the plane experienced "sudden turbulence," she said.

Monday, September 22, 2008

Article: Airline Passenger Strikes Back and Wins Money from the Airlines

From CNN Money, we read about a victim of the infamous "weather-related" flight cancellation. As many of you know, if an airline cancels a flight they are often times obligated to refund your fare. However, if the cancellation is due to weather conditions, they don't owe you a dime (what, you didn't read the fine print?).

It seems to me this system provides financial incentive for airlines to more readily blame cancellations on weather, even when those claims of "no-fly" conditions are stretching credibility. And this man took them to task for it:

On Feb. 21, 2008, Mitchell Berns heard every flier's two least favorite words: weather related.

Citing snow, Delta Airlines was canceling his flight from Las Vegas to New York City and rescheduling him for a redeye connecting in Boston. With 47% of all delays so far in 2008 caused by weather (up 5% from last year), most fliers can relate. And they know that normally this story ends with a bleary-eyed tale recounted the next day at the water cooler. Not this time. It ends in court, with our traveler $838 richer.

Berns, 55, is a securities litigator with Lane Sash & Larrabee in White Plains, N.Y. On that night he was flying home from a romantic getaway with his wife, who was pregnant with twins. Seeing that other airlines' planes were still departing as scheduled, Berns asked Delta to refund his ticket so that he could book one of those flights. They told him (politely, as he recalls) that weather-related cancellations or delays are not the airline's fault and do not come with a refund.

Berns checked the National Weather Service report. It said snow that day was expected at five the next morning -- hours after his flight was scheduled to land. He and several other passengers from his Delta flight easily booked a JetBlue flight departing at the same time. His tab: $938. He landed at J.F.K. on schedule.

Back at home, Berns did what any consumer with $15 (in New York City) and a working knowledge of English (or Spanish, in most states) can do: He filed a small-claims suit against Delta for $938. Delta did not show up to defend itself, so on June 12 he won a default judgment.

When a legal analyst from the airline called him two weeks later to negotiate a payment, he declined an offer of frequent-flier miles ("Confederate currency," in his words) and made a counteroffer: If you pay me within two weeks, I'll knock $100 off. Delta agreed but asked for a confidentiality agreement. Berns said they couldn't have both, and Delta took the discount. (A Delta spokesperson did not respond to repeated requests for comment.)


The real kicker of this article is the fact that flights from other airlines had flights departing at the same time. Obviously airlines have differing weather policies, but booking a JetBlue flight while being told Delta's planes couldn't fly mitigates any claims of severe weather.

Again, with this system in place, it's no surprise supposedly weather-related cancellations have increased 5% since 2007.

Click here for the full article...

Monday, June 2, 2008

YIKES!


A nightmare come to life:

About 130 people aboard an American Airlines flight got a sharp scare after one of the MD-80's two jet engines was disabled by shards from a broken window in the passengers' cabin.

American Airlines spokesman Tim Smith said the outside pane of the triple-pane window shattered about 20 minutes after the 7:35 p.m. take-off Sunday from Dallas/Fort Worth International Airport.
Remember the hundreds of American Airlines flights cancelled a few months back due to shoddy maintenance? FYI, those were also MD-80s.

Click here to read the full article...

Thursday, May 29, 2008

Lawyer Sues Delta for Ruining Vacation

This combines two of our favorite topics: Law and Travel! Apparently a New York attorney had himself a vacation from hell and lived to sue about it.

Richard Roth, who filed the lawsuit on behalf of himself and his mother, said he planned the Christmas 2007 trip to Buenos Aires to celebrate his mother's 80th birthday. She had grown up in the city, but had not returned in years, he said.

Instead, Roth, his two teenage children, his wife and mother spent three days in airports, went days without their luggage, were treated rudely by airline employees and were forced to spend $21,000 on unused hotel rooms in Argentina, replacement clothes, and other costs.

If I filed a lawsuit everytime I was treated rudely by airline personnel, I'd be a very busy person.

Click here for the full article...